AGB
# Germany
# Terms of Service
**Last updated: 2026-09-04**
## 1. Company and About Us
Psykolog Dea Killemose
Bækkeskovvej 4
2665 Vallensbæk Strand
Denmark
Registration Number: 34787301
Country: Denmark
Customer Service Email: JaesonAstorino@gmail.com
Customer Service Phone: +45 14 92 26 58
## 2. Online Store
These terms govern website use and purchases in Germany under German and European Union consumer law, the BGB, GDPR and German data-protection law.
Customers must provide accurate, current and complete account, billing, contact and delivery information and protect their account credentials. Suspected unauthorized use should be reported promptly. Products are intended for lawful personal or household use unless expressly agreed otherwise.
## 3. Products
We take reasonable care with descriptions, images, specifications and availability. Display settings, photography, packaging and non-material manufacturing variations may affect appearance without limiting rights where goods are defective, unsafe or not as described. We may lawfully limit quantities, discontinue products or restrict sales where disclosed and permitted.
## 4. Prices and Taxes
The total price, applicable taxes, delivery charges and other mandatory charges collected by us are displayed before checkout. Promotions may have separate disclosed terms. Obvious pricing or availability errors are handled only as permitted by applicable consumer law.
## 5. Orders and Acceptance
An order is an offer to buy. An automated receipt acknowledgment does not necessarily constitute acceptance; the contract is formed when accepted under the checkout information and an electronic confirmation is provided. We may reject or cancel an order for unavailable goods, failed payment, legal restrictions, suspected fraud or a material pricing error where law permits. Amounts already collected for a rejected order are refunded appropriately.
## 6. Payment Information
Available payment methods appear at checkout. Customers authorize the selected method. Independent processors may handle payments. Failed authorization may prevent acceptance. Refunds use the original method unless agreed otherwise.
## 7. Shipping and Risk
Shipping follows our Shipping Policy. Risk remains with us until delivery where required by consumer law.
## 8. Returns, Refunds and Withdrawal
Our Refund and Return Policy contains the complete procedure and does not limit statutory rights.
## 9. Defective Goods
Customers receive remedies required under applicable conformity and guarantee law.
## 10. Acceptable Use
The website must not be used unlawfully, fraudulently, to infringe rights, submit false information, spread malware, scrape protected content without permission, evade security, interfere with operation, harass others or conduct prohibited commercial activity.
## 11. Intellectual Property
Original text, graphics, design, logos and descriptions may be legally protected.
## 12. Third-Party Services
Payment, delivery and other providers may have their own terms and privacy policies.
Optional third-party tools are provided subject to their own terms and availability. We do not promise that every third-party service will remain continuously available, but nothing in this clause excludes responsibility that cannot lawfully be excluded.
## 13. Relationship with Shopify
The store is powered by Shopify, which provides the technical ecommerce platform. Purchases are made directly between the customer and the licensed seller identified in these Terms. Shopify is not the seller and is not responsible for the seller's products, fulfilment, delivery, returns, refunds or customer support, except for obligations Shopify separately assumes under applicable law.
## 14. Data Protection
Personal information is handled under our Privacy Policy and applicable law.
## 15. Liability
Nothing excludes or limits liability where doing so is prohibited, including mandatory product, consumer, fraud, intentional misconduct, gross-negligence, death or personal-injury liability where applicable. Any permitted limitation is interpreted narrowly and does not remove statutory remedies for non-conforming goods.
## 16. Force Majeure
We are not responsible for delays caused by events outside reasonable control, subject to mandatory rights.
## 17. Feedback, Reviews and Submissions
Customers must have the necessary rights to content they submit and must not provide unlawful, misleading or infringing material. Any licence needed to display a review or feedback is limited by applicable law and our Privacy Policy. Incentivized reviews must be disclosed.
## 18. Errors and Service Availability
We may correct website typographical errors, inaccuracies or omissions where permitted. Temporary maintenance, security work or technical interruption may affect access. Corrections do not remove mandatory rights or authorize undisclosed post-contract price changes.
## 19. Suspension and Termination
We may restrict access for material unlawful use, fraud or security threats where proportionate and lawful. Termination does not affect accrued payment obligations, accepted orders, returns, warranties, privacy rights or provisions intended to survive.
## 20. Severability, Waiver and Assignment
If a provision is unenforceable, the remaining provisions continue to the extent legally possible. A failure to enforce a term is not a waiver. We do not assign a consumer contract in a way that reduces mandatory rights; customers may not transfer obligations where restriction is lawful and reasonably necessary.
## 21. Entire Agreement and Policy Priority
These Terms and the policies incorporated by reference form the applicable store agreement, subject to mandatory pre-contract information and the order confirmation. The Privacy Policy governs personal-data processing; the Refund and Return Policy governs withdrawals and returns; and the Shipping Policy governs delivery details.
## 22. Changes and Governing Law
The version presented when an order is placed normally applies to that order. The seller's governing law and forum are subject to the conflict-of-law rules applicable to the licensed business and do not deprive consumers of non-derogable protections or available courts in their country of habitual residence.
## 23. Frequently Asked Questions
**How do I track an order?** Use the dispatch email or contact support.
**Can I change an address or cancel?** Contact us immediately; changes may be impossible after dispatch.
**How do I return an item?** Contact us before sending it.
**When is my refund issued?** Within the period stated in our Refund Policy.
**What if goods arrive damaged?** Send the order number and photographs.
**How do I contact support?** Customer service email: JaesonAstorino@gmail.com. Customer service phone: +45 14 92 26 58.
## 24. Contact
Contact customer service by email at JaesonAstorino@gmail.com or by phone at +45 14 92 26 58.
---
# Austria
# Terms of Service
**Last updated: 2026-09-04**
## 1. Company and About Us
Psykolog Dea Killemose
Bækkeskovvej 4
2665 Vallensbæk Strand
Denmark
Registration Number: 34787301
Country: Denmark
Customer Service Email: JaesonAstorino@gmail.com
Customer Service Phone: +45 14 92 26 58
## 2. Online Store
These terms govern website use and purchases in Austria under Austrian and European Union consumer law and GDPR.
Customers must provide accurate, current and complete account, billing, contact and delivery information and protect their account credentials. Suspected unauthorized use should be reported promptly. Products are intended for lawful personal or household use unless expressly agreed otherwise.
## 3. Products
We take reasonable care with descriptions, images, specifications and availability. Display settings, photography, packaging and non-material manufacturing variations may affect appearance without limiting rights where goods are defective, unsafe or not as described. We may lawfully limit quantities, discontinue products or restrict sales where disclosed and permitted.
## 4. Prices and Taxes
The total price, applicable taxes, delivery charges and other mandatory charges collected by us are displayed before checkout. Promotions may have separate disclosed terms. Obvious pricing or availability errors are handled only as permitted by applicable consumer law.
## 5. Orders and Acceptance
An order is an offer to buy. An automated receipt acknowledgment does not necessarily constitute acceptance; the contract is formed when accepted under the checkout information and an electronic confirmation is provided. We may reject or cancel an order for unavailable goods, failed payment, legal restrictions, suspected fraud or a material pricing error where law permits. Amounts already collected for a rejected order are refunded appropriately.
## 6. Payment Information
Available payment methods appear at checkout. Customers authorize the selected method. Independent processors may handle payments. Failed authorization may prevent acceptance. Refunds use the original method unless agreed otherwise.
## 7. Shipping and Risk
Shipping follows our Shipping Policy. Risk remains with us until delivery where required by consumer law.
## 8. Returns, Refunds and Withdrawal
Our Refund and Return Policy contains the complete procedure and does not limit statutory rights.
## 9. Defective Goods
Customers receive remedies required under applicable conformity and guarantee law.
## 10. Acceptable Use
The website must not be used unlawfully, fraudulently, to infringe rights, submit false information, spread malware, scrape protected content without permission, evade security, interfere with operation, harass others or conduct prohibited commercial activity.
## 11. Intellectual Property
Original text, graphics, design, logos and descriptions may be legally protected.
## 12. Third-Party Services
Payment, delivery and other providers may have their own terms and privacy policies.
Optional third-party tools are provided subject to their own terms and availability. We do not promise that every third-party service will remain continuously available, but nothing in this clause excludes responsibility that cannot lawfully be excluded.
## 13. Relationship with Shopify
The store is powered by Shopify, which provides the technical ecommerce platform. Purchases are made directly between the customer and the licensed seller identified in these Terms. Shopify is not the seller and is not responsible for the seller's products, fulfilment, delivery, returns, refunds or customer support, except for obligations Shopify separately assumes under applicable law.
## 14. Data Protection
Personal information is handled under our Privacy Policy and applicable law.
## 15. Liability
Nothing excludes or limits liability where doing so is prohibited, including mandatory product, consumer, fraud, intentional misconduct, gross-negligence, death or personal-injury liability where applicable. Any permitted limitation is interpreted narrowly and does not remove statutory remedies for non-conforming goods.
## 16. Force Majeure
We are not responsible for delays caused by events outside reasonable control, subject to mandatory rights.
## 17. Feedback, Reviews and Submissions
Customers must have the necessary rights to content they submit and must not provide unlawful, misleading or infringing material. Any licence needed to display a review or feedback is limited by applicable law and our Privacy Policy. Incentivized reviews must be disclosed.
## 18. Errors and Service Availability
We may correct website typographical errors, inaccuracies or omissions where permitted. Temporary maintenance, security work or technical interruption may affect access. Corrections do not remove mandatory rights or authorize undisclosed post-contract price changes.
## 19. Suspension and Termination
We may restrict access for material unlawful use, fraud or security threats where proportionate and lawful. Termination does not affect accrued payment obligations, accepted orders, returns, warranties, privacy rights or provisions intended to survive.
## 20. Severability, Waiver and Assignment
If a provision is unenforceable, the remaining provisions continue to the extent legally possible. A failure to enforce a term is not a waiver. We do not assign a consumer contract in a way that reduces mandatory rights; customers may not transfer obligations where restriction is lawful and reasonably necessary.
## 21. Entire Agreement and Policy Priority
These Terms and the policies incorporated by reference form the applicable store agreement, subject to mandatory pre-contract information and the order confirmation. The Privacy Policy governs personal-data processing; the Refund and Return Policy governs withdrawals and returns; and the Shipping Policy governs delivery details.
## 22. Changes and Governing Law
The version presented when an order is placed normally applies to that order. The seller's governing law and forum are subject to the conflict-of-law rules applicable to the licensed business and do not deprive consumers of non-derogable protections or available courts in their country of habitual residence.
## 23. Frequently Asked Questions
**How do I track an order?** Use the dispatch email or contact support.
**Can I change an address or cancel?** Contact us immediately; changes may be impossible after dispatch.
**How do I return an item?** Contact us before sending it.
**When is my refund issued?** Within the period stated in our Refund Policy.
**What if goods arrive damaged?** Send the order number and photographs.
**How do I contact support?** Customer service email: JaesonAstorino@gmail.com. Customer service phone: +45 14 92 26 58.
## 24. Contact
Contact customer service by email at JaesonAstorino@gmail.com or by phone at +45 14 92 26 58.