Datenschutzerklärung

# Germany

# Privacy Policy
**Last updated: 2026-09-04**

## 1. Scope and Data Controller
This Privacy Policy explains how the online store collects, uses, discloses and retains personal data when customers visit the website, create an account, place an order, request support, return goods or otherwise interact with the store.

Psykolog Dea Killemose
Bækkeskovvej 4
2665 Vallensbæk Strand
Denmark
Registration Number: 34787301
Country: Denmark
Customer Service Email: JaesonAstorino@gmail.com
Customer Service Phone: +45 14 92 26 58

## 2. Categories of Personal Data
Depending on the interaction, we may process identity and contact data; account credentials; billing and delivery addresses; order, product and transaction data; payment status and limited payment metadata; customer-service communications; return, complaint and refund data; device, browser, IP address and log data; cookie, consent, analytics and advertising data; and fraud-prevention or security signals.

We do not normally receive complete payment-card credentials when an independent payment provider processes the transaction.

## 3. Sources of Personal Data
Data may be collected directly from the customer, automatically from the website or device, and from Shopify, payment providers, fraud-prevention providers, carriers, fulfilment providers, marketing partners or other service providers involved in the transaction.

## 4. Purposes of Processing
We use data to provide and administer the website and customer accounts; process orders and payments; arrange dispatch, tracking and delivery; manage returns, refunds, complaints and warranties; provide customer support; authenticate users; prevent fraud and protect security; maintain business, tax and accounting records; measure and improve store performance; send permitted marketing; personalize content or advertising where lawful; establish or defend legal claims; and comply with legal obligations.

## 5. Legal Bases
Where GDPR or equivalent law applies, processing necessary for an order, delivery, return or requested service relies on performance of a contract or pre-contractual steps. Tax, accounting, product-safety and authority requests may rely on legal obligations. Security, fraud prevention, service improvement and legal claims may rely on legitimate interests after balancing the interests involved. Non-essential cookies, personalized advertising and marketing rely on consent where required. Consent can be withdrawn prospectively at any time.

## 6. Orders, Payments and Fraud Prevention
Shopify, payment processors, acquiring banks and fraud-prevention services may receive the identity, order, billing, device and payment-status information necessary to authorize and administer a transaction, detect misuse and issue refunds. Their own privacy notices may also apply when they act as independent controllers.

## 7. Fulfilment, Shipping and Returns
Warehouses, fulfilment providers and carriers receive only the recipient, address, contact, order and shipment information reasonably required to prepare, deliver, track, recover or return a parcel and resolve delivery problems.

## 8. Customer Service and Communications
When a customer contacts us, we process the message, contact details, order number and any photographs or documents supplied to answer the request, investigate a problem and retain an appropriate support record.

## 9. Technical Logs and Security
The website and its providers may automatically process IP address, browser, device, operating system, timestamps, requested pages, referrer and security events to deliver the service, diagnose faults, prevent abuse and maintain security.

## 10. Cookies and Consent Choices
Essential cookies and similar technologies support login, cart, checkout, security, language and consent preferences. Analytics, advertising or personalization technologies are activated only after valid consent where required. Customers can use the website's cookie settings to give, refuse or withdraw non-essential consent without disabling essential shopping functions.

## 11. Analytics, Advertising and Marketing
If enabled, analytics measure store usage and campaign performance, while advertising services may measure conversions or personalize advertising. The store must identify the services actually enabled in its cookie interface or supplementary disclosures. Marketing messages are sent only where permitted, and customers can unsubscribe or withdraw consent at any time.

## 12. How We Disclose Personal Data
Personal data may be disclosed as necessary to Shopify and ecommerce hosts; payment and fraud providers; fulfilment and shipping providers; IT, cloud, security and customer-support providers; analytics and advertising providers used with a lawful basis; accountants, auditors, insurers and legal advisers; corporate affiliates; prospective parties to a business transaction; and courts, regulators or authorities where legally required. We do not sell personal data in the ordinary meaning of selling customer lists for money.

## 13. Relationship with Shopify
The store is powered by Shopify. Shopify processes personal data to host and provide ecommerce services and may process certain data for its own legally described purposes. Customers should review the applicable Shopify consumer privacy information and use any Shopify privacy portal made available for relevant rights. Shopify is not the seller of the store's products.

## 14. International Transfers
Where personal data is transferred outside the EEA, United Kingdom, Switzerland or another protected jurisdiction, the responsible party uses an applicable adequacy decision, approved contractual clauses or another lawful transfer mechanism, together with supplementary safeguards where required.

## 15. Retention
Personal data is retained only for as long as necessary for the stated purpose and applicable contractual, tax, accounting, product-safety, fraud-prevention, limitation, dispute and legal-record periods. Criteria include the duration of the customer relationship, the sensitivity of the data and potential legal claims. Data is deleted or anonymized when no lawful reason for retention remains.

## 16. Security
We and our providers use proportionate technical and organisational safeguards designed to protect confidentiality, integrity and availability. No internet transmission or storage system can be guaranteed completely secure, and customers should protect account credentials and notify us of suspected unauthorized use.

## 17. Data Protection Rights
Subject to legal conditions and exceptions, an individual may request access, correction, deletion, restriction, portability or information about processing; object to processing based on legitimate interests or direct marketing; withdraw consent prospectively; and lodge a complaint with a competent supervisory authority. Identity verification may be required before fulfilling a request.

## 18. Automated Decisions
The store does not make a decision producing legal or similarly significant effects based solely on automated processing unless this is disclosed and permitted by law. Automated fraud signals may assist human review of a transaction.

## 19. Children
The store is not directed to children below the age at which they may independently consent or contract under applicable law, and we do not knowingly process children's data unlawfully.

## 20. Third-Party Websites
Links, social widgets and third-party platforms are governed by their own privacy and security practices. Customers should review those notices before providing data to an independent third party.

## 21. Required Information and Consequences
Information marked as required at checkout is necessary to enter into or perform the purchase contract. Without the required identity, address, contact and payment information, we may be unable to accept, fulfil or support an order.

## 22. Changes to This Policy
Material updates are published with a revised date. Where law requires additional notice or consent, it will be provided before the relevant change takes effect.

## 23. Privacy Contact and Complaints
Contact customer service by email at JaesonAstorino@gmail.com or by phone at +45 14 92 26 58.
Privacy requests should describe the requested right and provide enough information to locate the relevant records. Individuals may also complain to the competent data-protection authority in their habitual residence, place of work or place of the alleged infringement.

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# Austria

# Privacy Policy
**Last updated: 2026-09-04**

We do not normally receive complete payment-card credentials when an independent payment provider processes the transaction.

## 22. Changes to This Policy
Material updates are published with a revised date. Where law requires additional notice or consent, it will be provided before the relevant change takes effect.